FAQ
Q:
Is your device a cell phone jammer that blocks every call?
A:
No, our system is not a cell phone jammer. In “driving” mode, our software
program in a cell phone redirects incoming calls, and the “stop” sign is shown
on the screen to inform the user that he/she should not text messages or make
non-permissible outgoing calls.
Q: In the event of a crash or other emergency, if my kid can't take the key out of the
ignition, can he still use his phone?
A:
During emergency, a user can click on the “quit” button blow the “stop” sign to
terminate the “driving” mode, and then call 911 and other permissible numbers
such as parents’ phone numbers.
Q:
Does your system allow a passenger to use his/her own phone?
A:
Yes, a passenger can still use his/her phone to talk or text, because his/her
key (if any) is not used for driving the car.
Q:
With your system, can I use my phone in a bus or a train?
A:
Yes, as long as your key is not used to drive the bus or the train. Our system
does not depend on GPS or cell tower triangulation to detect “driving” mode.
Q:
With your system, can I (an adult driver) use a hands-free headset to talk while
driving?
A:
Yes, you can still use a hands-free headset, but you can only obtain partial
insurance discount. We encourage you to reduce your total talking time on a
hands-free headset while driving. Studies by
Q: With your system, can I use a hands-free
device to talk and still disable my texting function while driving?
A: Yes, you can disable the option of
texting while driving and still maintain use of your hands-free device. Please see previous question about
partial insurance discount.
Q:
What if my child manually turns off Bluetooth in his cell phone?
Q:
What if my child has his/her cell phone off when starting the car, and then
turns the phone back on after the car is started?
A: By design, our software prevents a teen from manually turning off the
Bluetooth of his phone. There are
parental locks that will prevent the teenager or user from manipulating this
without permission or a passcode. The parents can go to our website and setup
the passcode using a PC’s browser, and the K2SD software program in the
associated cell phone will automatically update and synchronize with any changes
made to the user’s setting without use of a USB cable.
If somehow a teen driver circumvents the parental locks and Bluetooth is turned
off, our system can automatically switch on Bluetooth and search for the driving
signal from the paired key, so that texting and talking while driving can be
identified and blocked by our software program and the transgression is recorded
for use in our safety score system.
Q:
What if my child leave the key exposed all the time to kill the battery to avoid
the whole process.
Q:
What if my child switches his phone with his friend?
Q:
What if my child makes a copy of daddy’s key?
A:
The parents need to provide us a rough estimate of monthly driving time for
their child. If the actual key is not used or not working properly, then there
will not be sufficient driving time logged in our system. In this case, a
warning message will be sent to the parents allowing them to correct the
problem. If not corrected, insurance
discount might not be obtained.
Q:
I am a safe driver. I never talk or text while driving. In this case, I do not
want to see the “stop” sign on my phone every time when my key is in “driving”
mode.
A:
Our system offer a “soft reporting” mode, in which no “stop” sign is shown and
we allow you to make outgoing calls even when the key is in driving mode.
However, if a call made has a non-permissible number while the key is in driving
mode, the system will penalize “talking while driving” behavior after the fact,
that is, deduct the safety score after talking while driving is captured.
Q:
Since your system uses Bluetooth, would it reduce the cell phone battery life
dramatically?
A:
We have an intelligent Bluetooth power management module to maximize the battery
life. In the “soft reporting” mode, Bluetooth needs to be (automatically) turned
on only when the phone is used to talk or text. Besides, our Bluetooth interface
handles simple on/off switch signals, so it is not as battery-consuming as
typical hands-free devices.
Q:
Can I prerecord the auto-reply message to be played when I am in “driving” mode?
A:
Yes, we offer flexible ways to setup your auto replies.
Q:
Can the car insurance company see all my driving trajectories through your
system?
A:
No, the insurance company only sees a final single-valued driving score. We try
our best to protect your privacy.
Q:
Do I need one key for each phone in my family?
A:
Through Bluetooth, each key can be paired with single or multiple phones. You
can buy one key for each phone, or just one key for one car but associated with
all your kids’ phones.
Q: Does the device alert the parents in real time?
A:
After identifying a teen driver is talking/texting while driving, our system can
send an alert text message to the parents. We also offer different options, such
as sending alert emails or voice messages with speed or location information, in
real time or by the end of the day.